Return Policy

 

 

RETURN POLICY

Last updated November 22, 2020

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on or return policy

 

RETURNS

All returns must be postmarked within 7 days of the reception date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at info@aliciaaudreycollection.com to obtain an authorization number. After reveiving a return number, place the item securely in its original packaging, and mail your return to the following address:

 

ALICIAAUDREY

Attn: Return

Jan Van Rijswijcklaan 160/402

2018 Antwerp

Belgium

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

 

EXCEPTIONS

Fore defective or damaged products, please contact is at the customer service number below to arrange a refund or exchange.

 

Please note: Sale items are FINAL SALE and cannot be returned.

 

 

QUESTIONS

If you have any questionsconcerning our return policy, please contact us at: 0032473662056

info@aliciaaudreycollection.com

 

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